Support Plan Comparison
Worry-free tech support for homes, gamers, and small businesses. Every monthly plan includes repair labor, security coverage, and ongoing support. Parts are billed separately with approval when replacement hardware is needed.
Residential
Security & Support
Great for households that want protection, maintenance, and dependable support.
$35/month
- ✓Malware / virus protection included
- ✓Remote support by appointment
- ✓Maintenance, updates, and tune-ups
- ✓Priority scheduling for available future openings
- ✓Repair labor included
- ✓25% discounted on-site visits
- ✓Printers, routers, and other household devices supported
A simple monthly option for clients who want ongoing protection without paying for Microsoft 365.
Most Popular
Residential
Total Care
Complete household coverage with Microsoft 365 and an included monthly on-site visit.
$50/month
- ✓Everything in Security & Support
- ✓Microsoft 365 included
- ✓1 optional on-site visit per month if needed
- ✓Priority scheduling and faster response
- ✓Repair labor included
- ✓Printers, routers, and other household devices supported
Best for clients who want the most convenience, software coverage, and the peace of mind of a monthly on-site visit.
Gaming
Security & Support
Specialized help for gaming PCs, launchers, drivers, performance issues, and peripherals.
$45/month
- ✓Malware / virus protection included
- ✓Remote support by appointment
- ✓Gaming optimization and troubleshooting
- ✓Driver, launcher, and software support
- ✓Repair labor included
- ✓25% discounted on-site visits
- ✓Gaming peripherals supported
Ideal for gamers who want specialized support without needing Microsoft 365 in the package.
Gaming
Total Care
Premium gaming support with Microsoft 365 and an included monthly on-site visit.
$60/month
- ✓Everything in Gaming Security & Support
- ✓Microsoft 365 included
- ✓1 optional on-site visit per month if needed
- ✓Priority scheduling and faster response
- ✓Repair labor included
- ✓Performance-focused support for demanding systems
Best for serious gaming systems that need both specialized support and the convenience of a premium monthly plan.
Business
Security & Support
Managed support for small businesses that rely on their computers every day.
$50/device/month
- ✓Malware / virus protection included
- ✓Microsoft 365 included
- ✓Remote support by appointment
- ✓Maintenance and ongoing device health support
- ✓Priority scheduling for available future openings
- ✓Repair labor included
- ✓Discounted on-site visits
A practical starting point for business clients who want predictable support and software coverage per computer.
Plan Notes
Repair Labor Included: Labor for covered repairs is included in all monthly plans, which aligns with your current service agreement structure. Parts are billed separately with client approval.
Optional Monthly On-Site Visit: Total Care plans include one optional on-site visit per month if needed. Unused visits do not roll over.
Additional Computers: Residential and gaming plans may add extra covered computers for $15 per device per month.
Priority Scheduling: Priority means earlier access to available future appointment times. Existing appointments are never displaced.
Simple Monthly Billing: Plans have a 3-month minimum to cover software licensing. After that, they continue month-to-month and can be cancelled anytime.