Ongoing peace of mind
Technology support for one predictable monthly price.
Stay protected, keep your computers maintained, and have a familiar technician available when something goes wrong. Choose support for your household, gaming computer, or small business.
Plans require an initial three-month commitment and continue month-to-month afterward.
Household support
Residential plans
For households that want security, maintenance, repair coverage, and a reliable person to call when technology becomes frustrating.
Up to two computers
Residential Security & Support
$35 / month
Essential protection and ongoing technical support without paying for services you may not need every month.
- Malware and virus protection
- Remote support by appointment
- System maintenance and updates
- Priority scheduling
- Repair labor for covered computers
- 50% discounted on-site service
- Support for printers, routers, and household devices
Additional computers may be added for $15 per device per month. Replacement parts are billed separately with approval.
Up to two computers
Residential Total Care
$50 / month
Everything in Security & Support, plus software and an optional in-home visit when hands-on help is needed.
- Everything in Residential Security & Support
- Microsoft 365 Family subscription
- One optional on-site visit per month
- Priority scheduling and faster response
- Support for household technology devices
Unused visits do not roll over. Additional computers are $15 per device per month. Replacement parts are billed separately with approval.
Performance-focused support
Gaming plans
For custom desktops and gaming laptops that need more specialized help with performance, drivers, launchers, hardware, and gaming peripherals.
One gaming computer
Gaming Security & Support
$45 / month
Security, repair coverage, and technical help built around a gaming system rather than a basic household computer.
- Malware and virus protection
- Remote support by appointment
- Gaming performance troubleshooting
- Driver, launcher, and software support
- Repair labor for the covered computer
- 50% discounted on-site service
- Gaming peripheral support
Additional computers are $15 per device per month. Advanced hardware and firmware troubleshooting is provided on a best-effort basis.
One gaming computer
Gaming Total Care
$60 / month
Everything in Gaming Security & Support, plus software and an optional monthly visit for hands-on assistance.
- Everything in Gaming Security & Support
- Microsoft 365 subscription
- One optional on-site visit per month
- Priority scheduling
- Performance-focused support
Unused visits do not roll over. Additional computers are $15 per device per month. Replacement parts are billed separately with approval.
Support for genuinely small businesses
Business Monitoring, Security & Support
For small organizations that rely on their computers but do not need—or want to pay for—a large corporate IT department.
Each registered business computer
Business Monitoring, Security & Support
$50 / device / month
- Malware and virus protection
- Microsoft 365 Business licensing
- Remote monitoring and management software
- Remote support by appointment
- System maintenance and updates
- Priority scheduling
- Repair labor for covered computers
- 50% discounted on-site service
Each covered computer is billed separately. Replacement hardware and advanced network projects are not included and require approval or a separate quote.
Included across the plans
Support that continues after the immediate problem is fixed.
The goal is not to sell a service you never use. It is to keep your covered computers protected and give you a dependable path to help when you need it.
Protection
Security software and maintenance help reduce avoidable problems and keep covered systems healthier.
A familiar technician
Work with someone who already understands your computers, setup, and previous service history.
Covered repair labor
Labor for covered computer repairs is included. Replacement parts and new equipment require approval and are billed separately.
Before you subscribe
Straightforward terms, without surprises.
Three-month minimum
Every plan begins with a three-month commitment to cover onboarding and software licensing. After that, it continues month-to-month.
Support is by appointment
Remote and on-site assistance is scheduled. Priority scheduling means the earliest available appointment, not guaranteed immediate or emergency service.
Software is part of the plan
Included security and Microsoft subscriptions remain active only while the applicable support plan remains active.
Parts are separate
Repair labor for covered computers is included, but replacement hardware and new equipment are billed separately after approval.
Reasonable-use policy
Plans cover normal household, gaming, or small-business usage. You will be contacted before any plan adjustment or additional billing.
Visits do not accumulate
Optional monthly visits included with Total Care plans do not roll over when unused.
Not sure which plan fits?
Tell us what you need from your technology support.
Submit the interest form and we will contact you to discuss your computers, the type of help you expect to need, and which plan makes sense. Asking about a plan does not enroll you automatically.
Prefer to speak with someone?
After you choose a plan, you will receive the applicable service agreement and onboarding instructions.
Common questions
Monthly support plan FAQ
Do I have to sign up before asking questions?
No. Submit the plan-interest form or call first. The goal is to confirm the plan is appropriate before you enroll.
Does included repair labor mean every technology service is free?
No. Repair labor applies to covered computers under the plan. Replacement parts, new equipment, advanced data recovery, large installations, and excluded project work are billed or quoted separately.
Can you help remotely?
Yes. Remote support is available by appointment for eligible computer and software problems. Some hardware, networking, and household-device issues still require an on-site visit.
Can I add another computer later?
Residential and gaming plans allow additional computers at $15 per device per month. Business computers are covered individually at $50 per device per month.
What happens after the first three months?
The plan continues month-to-month. You may cancel before the next billing cycle; included services and software end when the paid billing period ends.
Ready for more predictable technology support?
Ask about a plan or call to discuss which option fits your household, gaming computer, or small business.
Ask About a Support Plan
Tell us about your computers and the type of support you need. We’ll contact you to answer your questions and help determine which plan makes sense. Submitting this form does not automatically enroll you.